DOP released syllabus for Departmental Examination in respect of Postmaster Grade - I
No. 137-8/2009-SPB.II
Government of
Ministry of Communications & IT
Department of Posts
Dak Bhawan, Sansad Marg
To,
All Chief Postmasters General
Subject: - Syllabus for Departmental Examination in respect of Post Master Grade- I in Postal Wing.
Sir/Madam,
I am directed to refer to Directorate’s letter No. 13-2/2010-PE.I, dated 03.02.2010 whereby a separate cadre of Postmaters has been constituted in the grades of Senior Postmaster, Postmaster Grade-III, Postmaster Grade –II and Postmaster Grade-I, by carving out the posts from existing General Line posts in Postal Wing.
2. Reference is also invited to Directorate’s letter of even number dated 22.11.2010 forwarding therewith copy of Recruitment Rules, namely, Department of Posts, Senior Postmaster (Group B Gazetted), Postmaster (Grade- ‘III and II’ – Group B non-gazetted) and Postmaster (Grade- I Group C non-Gazetted) Recruitment Rules, 2010, dated 9th September, 2010. It was stated inter-alia in the said letter that initial constitution of the various Grades of Postmasters shall be done by inviting options/applications from the existing incumbents of LSG, HSG.II, HSG.I in Post offices and PS Gr, ‘B’. In case, after filling up the posts as per the provisions of the Recruitment Rules certain number of posts still remain unfilled, the same would be filled up as per the provision contained in col. 12 of the respective Recruitment Rules.
3. The Recruitment Rules for the Grade of Postmaster Grade-I provides for filling up of the vacancies by promotion through Limited Departmental Competitive Examination from amongst the Postal Assistants working in Post offices with five years of regular service in the grade. Thus, the unfilled posts, after the initial constitution, if any, and regular vacancies subsequently will be filled up on the basis of Limited Departmental Competitive Examination. The Pattern and scheme for Limited Departmental Competitive Examination decided by the Competent Authority to fill up the vacancies in the grade of Postmaster Grade-I is forwarded herewith as in the Annexure.
4. It is requested that the provisions of the Recruitment Rules and the Syllabus may be brought to the notice of all concerned.
Encl: As above
Yours faithfully,
Sd/-
(Suraj Bhan)
Assistant Director General (SPN)
ANNEXURE
Syllabus for Departmental Competitive Examination for the post of Post Master Grade-I in Post Offices
The examination for Postmaster Grade – I will consist of two papers of 100 questions; 90 minutes duration each. The questions will be on the pattern of objective type Multiple Choice Question (MCQ).
2. Syllabus for these two questions papers is given as under:
PAPER – I
(i) Customer Service & Grievances
a) Post Office Guide – Part I
b) Compendium of Processing and Disposal of Public complaints
c) Knowledge about DOPG, DOARPG and RTI cases
d) Consumer Forum/Post Forum/Citizen Charter
e) Central Civil Services (Classification, Control & Appeal) Rules,
f) Conduct Rules
g) General Financial Rules
(ii) Postal Operations
a) Postal Manual Volume V
b) Postal Manual Volume VI (Part I, II & III)
c) FHB Volume II
d) POSB Manuals (Volume I, II and III) OR compilation of POSB Manual Volume I & II written by Kawaljit Singh, AD (FS) Department of Posts
e) Project Arrow-Blue Book
PAPER – II
a) a)Knowledge of products and services of Departments of Posts
b) b) Marketing: Principles of marketing assessment of related products and services
c) c) PLI/RPLI, Post Office Insurance Fund Rule, outline knowledge about Insurance Schemes, Mutual Fund and other financial products and services in the market.
d) d) General Awareness and current affairs including general mental ability test covering logical reasoning (verbal and non verbal), numerical analysis (arithmetic) and basic mathematical equations and statistical tools like mean, median, mode, graphical representation of data, comprehension and basic language skills.
e) e) General principles of technology;
f) f) Basic technology requirement – computer, server, laptop
g) g) Connectivity of computers.
CHQ Seeks improvement in Postmaster's cadre
Ref: - P/4-1/Postmaster’s Cadre Dated – 09.12.2010
To,
Ms. Radhika Doraisamy
Secretary
Department of Posts
Dak Bhawan
Madam,
Sub: - Creation of Post master’s cadre – problem there on in the initial constitution – request consideration.
At the outset, we wish to place on record that we are not against to the introduction of Postmaster’s cadre but seek certain modifications in the interest of staff and service. The following are the few which require your immediate kind attention.
1. At present more than 60% of LSG posts 70% of HSG II posts & HSG I posts in all circles remain unfilled up. As such seeking options from the existing LSG for Post master’s cadre will end with futile results. To off shoot the problems, the following is suggested.
(i) Please cause instructions to fill up all vacant LSG, HSG-II & HSG-I posts either permanently or on adhoc basis and thereafter willingness may be called for among the LSG, HSG-II & HSG-I officials.
(ii) In case if the same is not possible due to recruitment rules, minimum service etc, the officials in MACP I, II & III may be considered in the initial constitution of the Postmaster cadre.
(iii) It may be ensured that at the initial constitution of Postmaster’s cadre, 100% of posts should be filled up among the existing willing officials either on seniority in LSG or MACP or length of PA service. Thereafter, the element of examination may be introduced.
2. All the LSG officials working in Accounts line may be permitted to opt for Postmaster’s cadre since they are entitled to work as Postmaster in HSG-II & HSG-I as per the existing recruitment rules.
3. In the initial constitution of various grades of Postmaster while obtaining option from the existing officials, the requisite minimum service should not be insisted since in many cases the promotions to HSG-II & HSG-I were not accorded in time properly. To cite an example, the adhoc HSG-I is continuing over three years by granting extension once in six months.
4. Similarly, 25% earmarked for HSG-I in Postmaster Group B shall be filled up with the existing HSG I officials without insisting the minimum required service in the initial constitution of the cadre.
5. It is further requested to cause instructions that the opted officials shall be given preference in posting in the same division in case of identified posts are available in the division to avert maximum dislocation in the initial constitution.
Apart from the above, the following improvements may please be considered.
(i) Since the Postmaster Grade-I is supervisory post, it should be elevated to Pay Band II with Grade Pay of Rs.4200/- Similar elevation is required in higher cadre also.
(ii) Since a separate cadre is carved out, 100% of the Senior Postmasters, and Chief Postmasters posts shall also be filled up only among officials in the Postmaster’s cadre only. There is no need for any reservation to other categories other than the Postmaster cadre.
It is requested to arrange a meeting at the earliest with Staff Side to discuss all the points stated above in order to ensure smooth implementation of the scheme, minimize dislocation of staff and more volunteers to the newly carved cadre etc. Unless the above issues are sorted out at the initial constitution, it will have a perennial loss to the employees which will result in resentment only.
It is requested to consider the above and cause appropriate orders at the earliest.
With profound regards,
Yours sincerely,
(K. V. Sridharan)
General Secretary
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